Cloud Infrastructure Support — Slingshot

Managed IT

Cloud Infrastructure Support

Explore cloud infrastructure support for managed it buyers. Use the scope below to assess fit; delivery arrangements and availability need confirmation.

Scope, delivery responsibilities and availability must be confirmed before an engagement.

Work to agree

The agreed cloud infrastructure support work, with documented scope and assumptions, progress updates, quality checks, a record of acceptance or use, and the relevant support handoff. Confirm the specific deliverables in the engagement scope.

What you provide

Provide an authorized contact, the brief, relevant files or data and any necessary system access. Include brand or policy requirements, deadlines and approvals, and confirm permission to use the supplied material.

Outside the scope

The listed scope excludes unpriced changes, excess quantities, expedited work, extra revisions, third-party licenses and media spend. Taxes, travel, pass-through expenses, regulated professional opinions and work outside the signed scope are separate.

Discuss the requirement.

Explain the work, your timeline and the result you need. We can use those details to discuss fit and scope.