Give routine questions a clear next step.

Relay is a chat and voice AI offer in development for answering configured questions, collecting enquiry details and supporting appointment workflows. Its approach includes a defined path to a person when a conversation needs judgment beyond the agent's scope.

Explore Relay

Ask about Relay

A useful conversation knows where to go next.

Explore what shapes Relay

A useful conversation knows where to go next.

A useful conversation knows where to go next.

The need

Some questions have a straightforward answer in your business information. Others need context, judgment or an exception. Relay's direction starts by defining that boundary, along with the task the agent can perform and how it should pass a conversation on.

The response

Begin with the information the business can maintain and the specific tasks an agent would be allowed to perform.
Decide which questions belong here.

Decide which questions belong here.

The need

Begin with the information the business can maintain and the specific tasks an agent would be allowed to perform.

The response

Knowledge sources and custom instructions form part of the planned agent setup. Their accuracy and maintenance remain essential to the service.
Begin with your information.

Begin with your information.

The need

Knowledge sources and custom instructions form part of the planned agent setup. Their accuracy and maintenance remain essential to the service.

The response

Rally, Relay and Ripple are being evaluated. Availability, included features, support arrangements and commercial terms are still being confirmed.

Routine questions need clear boundaries.

Explore the Relay development approach

Who Relay is for: For service businesses and agencies handling repetitive inbound questions, missed calls, lead qualification or appointment requests.
A useful conversation knows where to go next.
Decide which questions belong here.
Begin with your information.
Define the offer before release.
Offer in evaluation: Relay is a chat and voice AI offer in development for defined customer workflows, with configured knowledge, specific tasks and planned human handoff.

Inside the offer

Decide which questions belong here.

Relay is a chat and voice AI offer in development for answering configured questions, collecting enquiry details and supporting appointment workflows. Its approach includes a defined path to a person when a conversation needs judgment beyond the agent's scope.

For service businesses and agencies handling repetitive inbound questions, missed calls, lead qualification or appointment requests.

Decide which questions belong here.

Some questions have a straightforward answer in your business information. Others need context, judgment or an exception. Relay's direction starts by defining that boundary, along with the task the agent can perform and how it should pass a conversation on.
Begin with the information the business can maintain and the specific tasks an agent would be allowed to perform.
Knowledge sources and custom instructions form part of the planned agent setup. Their accuracy and maintenance remain essential to the service.
Rally, Relay and Ripple are being evaluated. Availability, included features, support arrangements and commercial terms are still being confirmed.
Availability, included features, support arrangements and commercial terms are still being confirmed.

Give routine questions a clear next step.

Explore Relay

Relay is a chat and voice AI offer in development for defined customer workflows, with configured knowledge, specific tasks and planned human handoff.

Website products

Slingshot Web · 8 Shopify themes

Consumer brands

RVVL · Accessibility concepts

Relay

Decide which questions belong here.

Give the agent a reliable reference.

Examine the answer and the action.

Name the path to a person.

Offer in evaluation

Goldstine Labs

Relay

Decide which questions belong here.

Give the agent a reliable reference.

Examine the answer and the action.

Name the path to a person.

Offer in evaluation

Goldstine Labs

Relay

Decide which questions belong here.

Give the agent a reliable reference.

Examine the answer and the action.

Name the path to a person.

Offer in evaluation

Goldstine Labs

Relay

Decide which questions belong here.

Give the agent a reliable reference.

Examine the answer and the action.

Name the path to a person.

Offer in evaluation

Goldstine Labs

Relay

Decide which questions belong here.

Give the agent a reliable reference.

Examine the answer and the action.

Name the path to a person.

Offer in evaluation

Goldstine Labs

Relay

Decide which questions belong here.

Give the agent a reliable reference.

Examine the answer and the action.

Name the path to a person.

Offer in evaluation

Goldstine Labs

Relay

Decide which questions belong here.

Give the agent a reliable reference.

Examine the answer and the action.

Name the path to a person.

Offer in evaluation

Goldstine Labs

Relay

Decide which questions belong here.

Give the agent a reliable reference.

Examine the answer and the action.

Name the path to a person.

Offer in evaluation

Goldstine Labs

Relay

Decide which questions belong here.

Give the agent a reliable reference.

Examine the answer and the action.

Name the path to a person.

Offer in evaluation

Goldstine Labs

Relay

Relay. A useful conversation knows where to go next.

Decide which questions belong here.

Begin with the information the business can maintain and the specific tasks an agent would be allowed to perform.

Explore the Relay approach

Begin with your information.

Knowledge sources and custom instructions form part of the planned agent setup. Their accuracy and maintenance remain essential to the service.

Review the Relay details

The need

Give routine questions a clear next step.

Relay is a chat and voice AI offer in development for defined customer workflows, with configured knowledge, specific tasks and planned human handoff.

The audience

A useful conversation knows where to go next.

For service businesses and agencies handling repetitive inbound questions, missed calls, lead qualification or appointment requests.

The approach

Decide which questions belong here.

Begin with the information the business can maintain and the specific tasks an agent would be allowed to perform.

The details

Begin with your information.

Knowledge sources and custom instructions form part of the planned agent setup. Their accuracy and maintenance remain essential to the service.

Current stage

Stage and availability

Offer in evaluation. Availability, included features, support arrangements and commercial terms are still being confirmed.

Product decisions

Define the task, information source and human handoff.

Relay is a chat and voice AI offer in development for defined customer workflows, with configured knowledge, specific tasks and planned human handoff.

Relay is a chat and voice AI offer in development for answering configured questions, collecting enquiry details and supporting appointment workflows. Its approach includes a defined path to a person when a conversation needs judgment beyond the agent's scope.
Begin with the information the business can maintain and the specific tasks an agent would be allowed to perform.
Decide which questions belong here.

The planned setup uses business knowledge and instructions. Agree who keeps them accurate and when they need review.
A useful evaluation would include ambiguous questions, unsuccessful actions and requests outside the agreed scope.

Current stage

Define the offer before release.

Offer in evaluation

Rally, Relay and Ripple are being evaluated. Availability, included features, support arrangements and commercial terms are still being confirmed.

Purpose 01 A useful conversation knows where to go next.

Approach 02 Decide which questions belong here.

Next consideration 03 Define the offer before release.

Knowledge sources and custom instructions form part of the planned agent setup. Their accuracy and maintenance remain essential to the service.

Rally, Relay and Ripple are being evaluated. Availability, included features, support arrangements and commercial terms are still being confirmed.

What Relay needs to make clear.

Understand who needs Relay and what they are trying to do.
Some questions have a straightforward answer in your business information. Others need context, judgment or an exception. Relay's direction starts by defining that boundary, along with the task the agent can perform and how it should pass a conversation on.
Begin with the information the business can maintain and the specific tasks an agent would be allowed to perform.
Knowledge sources and custom instructions form part of the planned agent setup. Their accuracy and maintenance remain essential to the service.
Explain the current stage accurately: Offer in evaluation.
Rally, Relay and Ripple are being evaluated. Availability, included features, support arrangements and commercial terms are still being confirmed.

Show where automation should stop.

Review Relay details

Decide which questions belong here

For service businesses and agencies handling repetitive inbound questions, missed calls, lead qualification or appointment requests.

Audience

Decide which questions belong here

Some questions have a straightforward answer in your business information. Others need context, judgment or an exception. Relay's direction starts by defining that boundary, along with the task the agent can perform and how it should pass a conversation on.

Explore Relay
Give the agent a reliable reference

Begin with the information the business can maintain and the specific tasks an agent would be allowed to perform.

Product direction

Give the agent a reliable reference

Begin with the information the business can maintain and the specific tasks an agent would be allowed to perform.

Review Relay details
Examine the answer and the action

Knowledge sources and custom instructions form part of the planned agent setup. Their accuracy and maintenance remain essential to the service.

Offer detail

Examine the answer and the action

Knowledge sources and custom instructions form part of the planned agent setup. Their accuracy and maintenance remain essential to the service.

See the current stage
Name the path to a person

Rally, Relay and Ripple are being evaluated. Availability, included features, support arrangements and commercial terms are still being confirmed.

Current stage

Name the path to a person

Rally, Relay and Ripple are being evaluated. Availability, included features, support arrangements and commercial terms are still being confirmed.

For service businesses and agencies handling repetitive inbound questions, missed calls, lead qualification or appointment requests.

Availability, included features, support arrangements and commercial terms are still being confirmed.

Rally, Relay and Ripple are being evaluated. Availability, included features, support arrangements and commercial terms are still being confirmed.

For service businesses and agencies handling repetitive inbound questions, missed calls, lead qualification or appointment requests.

Availability, included features, support arrangements and commercial terms are still being confirmed.

Check the open questions
Current status

Relay is a chat and voice AI offer in development for defined customer workflows, with configured knowledge, specific tasks and planned human handoff.

Next decision

What should change before release?

Relay is a chat and voice AI offer in development for defined customer workflows, with configured knowledge, specific tasks and planned human handoff.

Discuss the next step

Make the route to a person clear.

Audience

Some questions have a straightforward answer in your business information. Others need context, judgment or an exception. Relay's direction starts by defining that boundary, along with the task the agent can perform and how it should pass a conversation on.

The need
Details to confirm

Knowledge sources and custom instructions form part of the planned agent setup. Their accuracy and maintenance remain essential to the service.

The offer
Next decision

Rally, Relay and Ripple are being evaluated. Availability, included features, support arrangements and commercial terms are still being confirmed.

The next step

Ideas around Relay

Bring Relay into focus.

Relay is a chat and voice AI offer in development for defined customer workflows, with configured knowledge, specific tasks and planned human handoff. Offer in evaluation. Contact Goldstine Labs to discuss the offer and what could help it move forward.

Give routine questions a clear next step.

A useful conversation knows where to go next.

Decide which questions belong here.

Begin with your information.

Give routine questions a clear next step.

Inside the offer

Decide which questions belong here.

Relay is a chat and voice AI offer in development for answering configured questions, collecting enquiry details and supporting appointment workflows. Its approach includes a defined path to a person when a conversation needs judgment beyond the agent's scope.

Decide which questions belong here.

Give routine questions a clear next step.

Give routine questions a clear next step.

Give routine questions a clear next step.

Give routine questions a clear next step.

Relay. A useful conversation knows where to go next.

Decide which questions belong here.

Begin with your information.

The need

Give routine questions a clear next step.

The audience

A useful conversation knows where to go next.

The approach

Decide which questions belong here.

The details

Begin with your information.

Current stage

Stage and availability

Product decisions

Define the task, information source and human handoff.

Relay is a chat and voice AI offer in development for defined customer workflows, with configured knowledge, specific tasks and planned human handoff.

Decide which questions belong here.

Decide which questions belong here

Decide which questions belong here

Ask

Give the agent a reliable reference

Source

Examine the answer and the action

Examine the answer and the action

Act

Examine the answer and the action

Next

Name the path to a person

Review the current stage

Review the current stage

Check

Set the next decision

Set the next decision

Choose

Current stage

Define the offer before release.

Offer in evaluation

Decide which questions belong here

Give the agent a reliable reference

Examine the answer and the action

Name the path to a person

Current status

Audience

Details to confirm

Next decision

Ideas around Relay

Ideas around Relay

Ideas around Relay

Ideas around Relay

Some questions deserve a company.

An agent’s work is not finished when it says “done”.

The product detail is part of the interface.

Space needs a purpose.

Local life has its own logistics.

Some questions deserve a company.

An agent’s work is not finished when it says “done”.

The product detail is part of the interface.

Space needs a purpose.

Local life has its own logistics.

Some questions deserve a company.

An agent’s work is not finished when it says “done”.

The product detail is part of the interface.

Space needs a purpose.

Local life has its own logistics.

Some questions deserve a company.

An agent’s work is not finished when it says “done”.

The product detail is part of the interface.